Home

An AI assistant your firm configures, on your own site

Your clients already ask their questions in writing. Most of those questions arrive out of hours, in the wrong language, and without the facts you need to price the work. This is the assistant that takes them — on your own site, under your own name.

It is software. Your firm remains the lawyer, and every word of legal advice stays yours.

What your firm configures

You set it up yourself, from your portal, without writing to us:

The name and the greeting. The assistant introduces itself as your firm's, not as ours.
The voice. How formal, how brief, how it opens and closes.
The languages. List the ones you work in, or let it answer in the language the client wrote in.
The practice areas it leads with. A firm doing immigration work and a firm doing shipping arbitration should not hand clients the same assistant.
The topics it declines. Anything you would rather no automated system touched.
Your own disclaimer, in your own wording.
The intents your clients actually arrive with — the phrases they use, and what should happen for each: answer it this way, lead with that service, or stop and fetch a person.
Escalation. Which address a matter is handed to, and the note that goes with it.

What it will not do, however it is configured

Your settings are applied after the platform's grounding rules, and are labelled as your firm's preference. That order is deliberate: a firm can change emphasis, voice and routing, and cannot configure the assistant into inventing a fee, a deadline or a legal fact. Where it cannot answer from what it has been given, it says so and escalates.

Where it runs

On your website, as an embedded widget.
Through the API, if you would rather put it inside something you already run.

What comes with it

The same portal your team configures the assistant from also carries the work it produces: matters, the documents attached to them, and invoices. One place, one login.

How to start

Tell us about your firm and how you work. We will show you the assistant configured for your practice areas before you decide anything.

The Malta services your clients will ask the assistant about

The assistant is configured around your practice areas. For reference, these are the Malta services Margos & Partners itself introduces and hands to independent Maltese law firms: the topics an intake conversation on a Maltese matter most often opens with, each with its own page the assistant can draw on.

Company formation and corporate set-up in Malta

Incorporation of a private limited company with the Malta Business Registry, tax and VAT registration, registered office. The question a foreign client asks first, and the one the assistant most often has to qualify: who the shareholders are, what the activity is, whether a holding company is needed.

Accounting, VAT and payroll for Maltese companies

The ongoing work an incorporated client needs every month and every year: bookkeeping, VAT returns, GAPSME accounts and audit coordination, payroll under the Final Settlement System. The service a firm's corporate clients ask about once the company exists.

Malta tax advice: refunds, holdings, residence status

The full-imputation refund system, the participation exemption, VAT registration and the personal tax status programmes. The area where an intake conversation needs the most qualification before it reaches a professional, and where the assistant is told to escalate rather than answer.

Employment, payroll and work permits in Malta

Employment contracts, Jobsplus registration, the Single Permit for third-country nationals and the Key Employee Initiative. The matter an employer client raises when the first non-EU hire is made.

Residence and relocation to Malta

Ordinary residence for EU citizens, the Permanent Residence Programme and the Nomad Residence Permit for third-country nationals, the tax status programmes. The private-client matter that arrives most often out of hours and in a language other than English.

Yacht registration under the Malta flag

Provisional and permanent registration, the owning company, VAT on charter and tonnage tax. A specialist matter the assistant can qualify on the facts that decide it: private or commercial, EU or non-EU owner, where the yacht will sail.