Consumer Affairs Act (Cap. 378)
Consumer Affairs Act (Cap. 378), article 16
16. (1) There shall be two tribunals to be styled "the
Consumer Claims Tribunal (Malta)" and "the Consumer Claims
Tribunal (Gozo)" respectively.
(2) The Consumer Claims Tribunal (Malta) shall, subject to the
provisions of sub-article (3), have jurisdiction to hear and
determine consumer claims where the transaction to which the
claim refers has taken place i n Malta, and shall hold its sitti ngs in
such place or places in Malta as the Minister may by order in t he
Gazette determine.
(3) The Consumer Claims Tribunal (Gozo) shall have
jurisdiction to hear and determine consumer claims where the
transaction to which the claim refers has taken place in the Is lands
of Gozo or Comino, and shall hold its sittings in such place in the
Islands of Gozo and Comino as the Minister, in consultation wit h
the Minister responsible for Gozo Affairs, may by order in the
Gazette determine.
( 4 ) F o r t h e p u r p o s e s o f s u b - a r t i c l e s ( 2 ) a n d ( 3 ) a t r a n s a c t i o n
shall be deemed to have taken place:
(a) in the case of a sale or a service which has been
concluded or provided on the premises of the trader, in
the island where those premises are situate;
(b) in the case of a sale or a service which has been
concluded or provided outside the premises of the
trader:
(i) where the sale or the service was contracted by
telephone, fax, correspondence or by any
mechanical or electro nic means of comm-
unication, and the trader did not himself
approach the consumer and offer the sale of the
goods or the supply of the service, in the island
where the premises of the trader are situate;
(ii) in all other cases in the island where the goods
were delivered or the service provided; so
however that where the goods were delivered or
the service provided partly in the Island of Malta
and partly in the Island of Gozo or in the Island
of Comino, or has taken place during a voyage
between the Island of Malta and the Island of
Gozo or the Island of Comino, both tribunals
shall have jurisdiction.
28 CAP. 378.] CONSUMER AFF AIRS
Cap.12.
(5) Where in accordance with the provisions set out in sub-
article (4), or in accordance wit h any rules made under article 27, it
cannot be determined which tribunal has jurisdiction, the
provisions of the Code of Organization and Civil Procedure to
determine conflict of jurisdiction between the Court of Magistr ates
(Malta) in its civil jurisdiction and the Court of Magistrates (Gozo)
in its inferior civil jurisdiction, shall mutatis mutandis apply.
Arbiters.
Amended by:
II. 2008.17.
Text read from the consolidated PDF published by Legislation Malta. Tables, figures and marginal notes may be incomplete or out of place: the official PDF is authoritative. General information, not legal, tax or accounting advice.