Consumer Affairs Act (Cap. 378)
Consumer Affairs Act (Cap. 378), article 2
2. In this Act, unless the co ntext otherwise requires -
"ADR" means alternativ e dispute resolution;
"advertisement" means any form o f representation, including a
catalogue, a circular and a price list, about a trade, business , craft
or profession in order to promote the supply or transfer of goo ds or
services, immovable property, rights or obligations and
"advertising" shall be construed accordingly;
Cap. 510.
"the Authority" means the Malta Competition and Consumer
Affairs Authority as establi shed by article 3 of the Malta
Competition and Consumer Affairs Authority Act ;
Cap. 510.
"the Board" means the Board of Governors as established by
article 8 of the Malta Competition and Consumer Affairs Authority
Act;
S.L. 12.19.
"Civil Court" means the Civil Court (Commercial Section)
established by article 3 of the Civil Courts (Establishment of
Sections) Order ;
"consumer" means -
(i) any individual who in transactions and other
matters covered by this Act or any regulations
made thereunder, is acting for purposes which
are not related to his trade, business, craft or
profession; and
(ii) any other individual not being the immediate
purchaser or beneficiary, and whether or not a
member of the consumer’s household, who
having been expressly or tacitly authorised or
permitted by the consum er, may have consumed,
used or benefited from any goods or services
provided to the consumer by a trader acting in
the course of a trade, business, craft or
profession, including goods or services provided
as part of gift schemes and similar or analogous
inducements; and
(iii) any other class or cat egory of persons whether
natural or legal as may, from time to time, be
designated as "consumers" for all or for any of
the purposes of this Act by regulations made by
the Minister after consulting the Council:
Provided that for the purposes o f Title I of Part VIII of this
Act, the definition of "consumer" shall only consist of paragra ph (i)
above;
"consumer association" means a voluntary body of persons
whose principal objective is the promotion of consumer protecti on
or education;
CONSUMER AFF AIRS [CAP. 378. 3
"Consumer Protection Co-operation Regulation " means
Regulation (EU) 2017/2394 of the European Parliament and of the
Council of 12 December 2017 on cooperation between national
authorities responsible for the enforcement of c onsumer protect ion
laws and repealing Regulation (EC) No. 2006/2004 :
Provided that for the purposes of the implementation of the
Consumer Protection Co-operation Regulation , the definitions
contained therein shall apply, without prejudice to the definit ions
contained in this Article;
"Council" means the Consumer Affairs Council established
under Part II of this Act;
Cap. 510.
"the Director General" means the Director General (Consumer
Affairs) as appointed by article 16 of the Malta Competition and
Consumer Affairs Authority Act ;
"goods" include any movable property, whether tangible or
intangible, that may form the object of trade, including animal s and
fish of whatever species whether living or dead;
Cap. 330.
"Malta Financial Services Authority" means the Authority
established under the Malta Financial Ser vices Authority Act ;
"Member State" means a State which is a contracting party to th e
agreement on the Europ ean Economic Area sign ed at Oporto on the
2nd May, 1992 as amended by the Protocol signed at Brussels on
the 17th March, 1993 and as a mended by any subsequent acts;
"Minister" means the Minister res ponsible for consumer affairs;
"Mortgage Credit Directive " means Directive 2014/17/EU of the
European Parliament and of the Council of 4 February 2014 on
credit agreements for consumers relating to residential immovab le
property and amending Directives 2008/48/EC and 2013/36/EU and
Regulation (EU) No. 1093/2010 , as may be amended from time to
time, and includes any impleme nting measures, implementing
technical standards, regulatory technical standards, guidelines and
similar measures that have been or may be issued thereunder;
Cap. 510.
"the Office" means the Office for Consumer Affairs as
established under article 16(1) of the Malta Competition and
Consumer Affairs Authority Act ;
Cap. 380.
"ordinary court" for the purposes of Part III of this Act inclu des
the Small Claims Tribuna l established under the Small Claims
Tribunal Act ;
Cap. 217.
"permanent resident" means a person in whose favour a permit of
residence has been issued in accordance with article 7 of the
Immigration Act ;
"premises" means any place from where any trade or business is
carried out including any stall or vehicle;
Cap. 510.
"public authority" shall have the same meaning assigned to it i n
article 2 of the Malta Competition and Consumer Affairs Authority
Act;
"qualified entity" means -
4 CAP. 378.] CONSUMER AFF AIRS
(a) a registered consumer association; or
(b) a voluntary organisation in Malta as the Minister may,
after consulting the Council, designate by notice in the
Gazette;
"registered consumer association" means a consumer association
registered in accordance wi th Part IV of this Act;
"sales contract" means any contract under which the trader
transfers or undertakes to transfer the ownership of goods to t he
consumer and the consumer pays or undertakes to pay the price
thereof, including any contract h aving as its object both goods and
services;
"services" includes the provision, in the course of or in
furtherance of a trade, business, craft or profession, of any k ind of
educational, professional or in struction courses, facilities fo r
entertainment, amusement, recreation, sports and cultural
activities, beauty, health and nutrition-related programmes, ho spital
and nursing services, accommodation and analogous facilities, o f
any description, and the perform ance, in furtherance of a trade ,
business, craft or profession of any other type of work or acti on in
return for a fee or reward;
"services contract" means any cont ract other than a sales contr act
under which the trader supplies or undertakes to supply a servi ce to
the consumer and the consumer pays or undertakes to pay the pri ce
thereof;
"trader" means -
(i) any person, including any body corporate or
incorporate who in relat ion to any transactions
or other matters covered by this Act or
regulations made thereunder is acting for
purposes relating to his trade, business, craft or
profession;
(ii) any public body, whether corporate or
unincorporate, which provides goods or services
to consumers for a fee;
Cap. 13. (iii) any person to whom article 4 of the Commercial
Code applies:
Provided that the Minister after consulting the Council may
from time to time by Order publi shed in the Gazette, designate as a
"trader" for all or any purposes of this Act, an y category or c lass of
persons and any body corporate or incorporate whether establish ed
by law or not. Any Order made by the Minister as aforesaid may by
like Order be amended, substituted or revoked;
"terms" includes any condition o r requirements in any contract,
notice, guarantee or other state ment, whether these are given
verbally or in writing;
"Tribunal" means a Consumer Claims Tribunal set up under Part
III of this Act.
PART II
CONSUMER AFF AIRS [CAP. 378. 5
Amended by:
VI. 2011.76,
Director General (Con sumer Affairs) and
the Consumer Affairs Council
Responsibility of
the Director
General and
competences of the
Civil Court.
Cap. 510.
Amended by:
XV . 2006.4;
II. 2008.5.
Substituted by:
VI. 2011.77;
XVI.2019.8.
Text read from the consolidated PDF published by Legislation Malta. Tables, figures and marginal notes may be incomplete or out of place: the official PDF is authoritative. General information, not legal, tax or accounting advice.