Consumer Affairs Act (Cap. 378)
Consumer Affairs Act (Cap. 378), article 43
43. (1) The principles stated in sub-article (2) shall not be
directly enforceable in any cour t or tribunal, but shall be adh ered to
in the interpretation and implementation of this Act and any
regulations made thereunder.
(2) Consumers shall be entitled:
(a) to have adequate access to basic essential goods and
services at reasonable prices and to be able to choose
38 CAP. 378.] CONSUMER AFF AIRS
from a diverse range of goods and services;
(b) to be protected against goods, production processes
and services which are harmful to health;
(c) to have adequate access to i nformation about goods or
services which is clear, co rrect and does not mislead;
(d) to form and join consumer associations and to have
consumer interests repre sented in the making and
execution of government policy, and in the
development of goods and services;
(e) to protection from unlawful or unfair trading practices;
(f) to receive a fair settlement of just claims including
adequate compensation for misrepresentation, shoddy
goods or unsatisfactory services; and
(g) to effective, quick and inex pensive means of redress in
disputes they may have with traders.
(3) A consumer may not waive any rights established in his
favour by or under this Act.
Added by:
XXX. 2015.5.
PART VI
Consumer Alternative Dispute Resolution
Interpretation.
Added by:
XXX. 2015.5.
Text read from the consolidated PDF published by Legislation Malta. Tables, figures and marginal notes may be incomplete or out of place: the official PDF is authoritative. General information, not legal, tax or accounting advice.